M2SYS
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Contact details
Full Name *
Email Address *
Phone Number
Company Name *
Ticket details
Category *
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License Support - ML
Technical Support - MS
Priority
Unassigned
Low
Medium
High
Critical
Software Version Number *
Software Version *
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Hybrid
Legacy
Software Type *
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Client
Server
Biometric Engine *
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Fingerprint
Finger Vein
Other (Please Specify)
Palm Vein
Biometric Engine Details *
Order Number *
Installation Type *
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New Installation
Replace an Existing Installation
Upgrade an Existing Installation
Issue Type *
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All users are unable to enroll/identify/verify.
Demo server down during training/sales demo.
Other (Please Specify Below)
Production server is down or inaccessible.
Software Name *
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BioPlugin AppServer
BioPlugin WebServer
BioSnapOn
BioTimeClock (Legacy)
BioTracker (Legacy)
CloudABIS
CloudApper
CloudScanr
Desktop Biometric Suite (Legacy)
Enterprise Biometric Suite (Legacy)
Fingerprint Image Capture
FuseID
Other (Please Specify)
RightPatient
RightPunch
Biometric Device *
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EMX-30 Iris Camera
IrisID TD100
M2-B
M2-EasyScan
M2-EasyScanPro
M2-FingerVein
M2-FuseID
M2-PalmVein
M2-S
M2-TwoFinger
Other (Please Specify)
License Type *
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Demo/Test
Production
Operating System *
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Other (Please Specify)
Windows 10 (32-bit)
Windows 10 (64-bit)
Windows 2000
Windows 7 (32-bit)
Windows 7 (64-bit)
Windows 8.1 (32-bit)
Windows 8.1 (64-bit)
Windows 8 (32-bit)
Windows 8 (64-bit)
Windows Server 2003 (32-bit)
Windows Server 2003 (64-bit)
Windows Server 2008 (32-bit)
Windows Server 2008 (64-bit)
Windows Server 2008 R2 (64-bit)
Windows Server 2012 (64-Bit)
Windows Server 2016
Windows Server 2019
Windows Vista (32-bit)
Windows Vista (64-bit)
Windows XP (32-bit)
Windows XP (64-bit)
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